Information We Collect
Personal Information: When you request a quote, contact us, or schedule services, we may collect personal information including:
- Name
- Email address
- Phone number
- Physical address
- Service requirements and preferences
Website Usage Information: We may collect information about your visit to our website, including:
- IP address
- Browser type and version
- Pages viewed and time spent
- Referring website
- Cookie information
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our services
- To respond to your inquiries and requests
- To schedule appointments and estimates
- To improve our website and services
- To communicate with you about your service
- To comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep this information confidential.
- Legal Requirements: We may disclose your information when required by law or in response to valid requests by public authorities.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. These measures include:
- Secure socket layer (SSL) technology for data transmission
- Regular malware scanning
- Limited access to personal information
- Regular security updates and monitoring
Cookies and Tracking
We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser.
Cookie Usage:
- To compile aggregate data about site traffic and interactions
- To understand how you use our services
- To improve our website and services
- To enable certain functionality like form submissions
You can choose to have your browser warn you each time a cookie is being sent, or you can choose to turn off all cookies. However, some website features may not function properly without cookies.
Your Rights
You have certain rights regarding your personal information:
- Access: You may request access to your personal information.
- Correction: You may request correction of inaccurate personal information.
- Deletion: You may request deletion of your personal information.
- Restriction: You may request restriction of processing your personal information.
- Portability: You may request transfer of your personal information to another party.
Third-Party Services
Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
Changes to This Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the bottom of this page. You are advised to review this policy periodically for any changes.
Contact Us
If you have questions about this privacy policy or our privacy practices, please contact us:
Olympia Chimney Supply
505 Cuthbertson St, Monroe, NC 28110
Phone: (980) 313-8281
Email: adriannarose@ochimneysrvc.com
Policy Effective Date
This privacy policy is effective as of November 16, 2024.