Privacy Policy

Your privacy matters to us

Privacy Commitment

At Olympia Chimney Supply, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information: When you request a quote, contact us, or schedule services, we may collect personal information including:

  • Name
  • Email address
  • Phone number
  • Physical address
  • Service requirements and preferences

Website Usage Information: We may collect information about your visit to our website, including:

  • IP address
  • Browser type and version
  • Pages viewed and time spent
  • Referring website
  • Cookie information

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To respond to your inquiries and requests
  • To schedule appointments and estimates
  • To improve our website and services
  • To communicate with you about your service
  • To comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We may share information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep this information confidential.
  • Legal Requirements: We may disclose your information when required by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. These measures include:

  • Secure socket layer (SSL) technology for data transmission
  • Regular malware scanning
  • Limited access to personal information
  • Regular security updates and monitoring

Cookies and Tracking

We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser.

Cookie Usage:

  • To compile aggregate data about site traffic and interactions
  • To understand how you use our services
  • To improve our website and services
  • To enable certain functionality like form submissions

You can choose to have your browser warn you each time a cookie is being sent, or you can choose to turn off all cookies. However, some website features may not function properly without cookies.

Your Rights

You have certain rights regarding your personal information:

  • Access: You may request access to your personal information.
  • Correction: You may request correction of inaccurate personal information.
  • Deletion: You may request deletion of your personal information.
  • Restriction: You may request restriction of processing your personal information.
  • Portability: You may request transfer of your personal information to another party.

Third-Party Services

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Changes to This Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the bottom of this page. You are advised to review this policy periodically for any changes.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us:

Olympia Chimney Supply
505 Cuthbertson St, Monroe, NC 28110
Phone: (980) 313-8281
Email: adriannarose@ochimneysrvc.com

Policy Effective Date

This privacy policy is effective as of November 16, 2024.

Ready to Work With Us?

Contact us today for a free consultation and estimate. We respect your privacy and are committed to providing excellent service.