Frequently Asked Questions

Expert answers about chimney and fireplace care

Chimney & Fireplace Care

Find answers to common questions about maintaining your chimney and fireplace system

How often should I have my chimney cleaned?

Most experts recommend having your chimney cleaned at least once a year, or after burning approximately 1 cord of wood. If you use your fireplace frequently or notice smoke backing up into your home, you may need more frequent cleanings. Regular cleaning prevents dangerous creosote buildup that can lead to chimney fires.

What are the signs that my chimney needs repair?

Warning signs include water leaks during rain, visible cracks in the masonry, loose or missing bricks, rusted damper, smoke entering your home, or a musty odor. If you notice any of these issues, it's important to have a professional inspection to prevent further damage and ensure safe operation.

Can I install a fireplace myself?

We strongly recommend professional installation for all fireplace types. Improper installation can lead to safety hazards, poor performance, and code violations. Our certified technicians ensure your fireplace is installed correctly, safely, and in compliance with local building codes and manufacturer specifications.

What's the difference between a chimney sweep and a chimney inspection?

A chimney sweep focuses on cleaning the flue and removing creosote buildup, while a chimney inspection involves a comprehensive evaluation of your entire chimney system. Inspections check for structural integrity, safety concerns, and proper function. We recommend an annual inspection along with cleaning for optimal chimney health.

How long does a typical chimney repair take?

Repair times vary depending on the extent of damage. Minor repairs like crown sealing may take a few hours, while major repairs like liner replacement could take 1-2 days. We provide accurate time estimates during our consultation and work efficiently to minimize disruption to your home life.

What types of fireplaces do you service?

We service all types of fireplaces including wood-burning, gas, electric, and ethanol fireplaces. We also handle traditional masonry chimneys, factory-built fireplaces, and chimney systems. Our technicians are trained on various brands and models to provide comprehensive service regardless of your fireplace type.

Is a chimney liner necessary?

Chimney liners are essential for safety and efficiency. They protect your home from heat transfer, prevent carbon monoxide leaks, and improve drafting. Most modern building codes require liners, and they're crucial for proper venting of your fireplace system. We can assess your current liner condition and recommend appropriate solutions.

What should I do if I suspect a chimney fire?

If you suspect a chimney fire, immediately evacuate your home and call emergency services. Do not attempt to extinguish it yourself. After the fire department clears the area, contact us for a professional inspection. Even small chimney fires can cause significant damage that requires professional assessment and repair.

How can I improve my fireplace's efficiency?

Regular cleaning, proper damper operation, using seasoned hardwood, and ensuring adequate airflow can improve efficiency. Consider upgrading to a modern fireplace insert or adding a blower system for better heat distribution. We can assess your current system and recommend efficiency improvements tailored to your specific setup.

Do you offer emergency repair services?

Yes, we offer emergency repair services for urgent chimney and fireplace issues. If you have a dangerous situation like smoke backing up into your home, a damaged chimney after a storm, or other safety concerns, call us immediately. We prioritize emergency calls and will respond as quickly as possible to ensure your safety.

Chimney Care Tips

Simple steps to maintain your chimney and fireplace system

Use Seasoned Wood

Always burn properly seasoned hardwood that has been dried for at least 6 months. Green or wet wood creates excessive creosote buildup, reducing efficiency and increasing fire risk.

Schedule Annual Cleaning

Have your chimney professionally cleaned at least once a year, preferably before the heating season begins. Regular cleaning prevents dangerous creosote accumulation.

Monitor for Issues

Watch for warning signs like smoke entering your home, unusual odors, or difficulty starting fires. Early detection prevents minor issues from becoming major repairs.

Install Safety Devices

Ensure you have working smoke detectors and carbon monoxide detectors near your fireplace area. These life-saving devices provide early warning of dangerous conditions.

Use Damper Properly

Keep your damper fully open when using the fireplace and closed when not in use. This prevents heat loss and keeps debris and animals from entering your home.

Professional Inspections

Schedule annual professional inspections to catch potential problems early. Even if your chimney seems to be working fine, hidden issues can develop over time.

Still Have Questions?

Contact us today for personalized advice and expert answers to all your chimney and fireplace questions.